Think CX: Part 21

Delivering on the CEO’s innovation agenda

CEOs from all industries are under increasing pressure to use technology to innovate and further transform their businesses. The last 20 months have been a make it or break it period with winners successfully growing their digital channels.

Our expert panel discusses how innovation is shaping the 2022 agenda including:

• Key technology initiatives from CEOs and the impact on team focus
• Shifting digital demographics and consumer buying patterns
• Building true connections with customers and delivery capabilities