The Great Collide: Using Data to Create Great Customer Experience

57% of customers say they’ve stopped buying from a company due to a bad customer experience. Failing to leverage the right data is partially to blame. What’s the best way to use data to create stellar customer experiences?

Watch this discussion to learn:

• How to break down data silos and increase collaboration, especially as more teams work remotely
• What data sources to combine to gain new insights
• How to improve the visibility of disparate data and make data more actionable