Think CX: Part 16

Women Digital Leaders Tell All

Improving inclusion and diversity are dominant topics in today’s business environment. While women make up 47% of the workforce globally, only 30 (or, 6%) of S&P 500 companies have women CEOs and in industries such as tech, less than 25% of jobs are held by women. Our expert panel discusses what has changed in 2021 and how we can continue to improve. Topics will include:

  • How to advance inclusion by fostering access, dismantling inequities, and fueling belonging
  • How the pandemic has reshaped the workforce and impacted the employee and customer experience
  • How technologies such as AI and ML can help level the playing field when it comes to the customer experience

Women Digital Leaders Tell All



Europe Head, Digital Marketing & Content Services Practice at Cognizant

Ekta Chopra

CDO, e.l.f.


Cofounder of Women in Revenue

Cathy Halligan

Independent Board Director at ULTA, Ferguson plc & Driven Brands