Digital Leaders Tell All

A collision of buzzwords — AI, big data, optimization, experiential shopping — has left retail experts reeling. Which trends matter, and where do you go from here?

Though ShopTalk has been postponed until September, we didn’t want to wait to bring together a coalition of retail-centric digital experts to discuss how teams are addressing these trends and to help you hone your digital strategy.

In this virtual retail roundtable, we’ll cover:

  • How recent events are impacting retailers around the world, and how to respond in a measured and appropriate way
  • What retailers need to know about putting together a successful omnichannel strategy
  • How retailers are applying AI and other new technologies to improve CX and profitability
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Webinar Recording

Think CX, Part 1: Digital Leaders Tell All

Panelists

Janie Yu

Partner, Fung Capital

Matthew Blonder

VP, Marketing and DBC, Reebok

Bernardine Wu

Founder & CEO, FitForCommerce